Scheduling Specialist I: Therapy Pelvic Health

Hoag • Newport Beach, CA

4d

About The Position

Under direct supervision, the Scheduling Specialist I assists in the coordination of Patient Procedure/Surgical schedule. The Scheduling Specialist I collaborates in the management and scheduling of routine procedures in treatment area as well as add-ons and emergent procedures, facilitating communication between patients, physicians, other departments, and staff members. Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances. Provides information to Insurance Verification Specialists to obtain authorizations as necessary. Responsible for patient registration filing, data entry, preparation of patient charts and other clerical duties, as assigned. Interacts directly with patients and works in a high call volume environment. Participates in the continuous quality improvement processes. Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance. Maintains confidentiality. Performs other duties as assigned.

Requirements

• High School Graduate or equivalent required
• Minimum of one (1) year front office or previous scheduling experience
• Excellent interpersonal and communication skills
• Knowledge of proper body mechanics and safety measures
• Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus Healthcare database systems required
• Full understanding of medical insurance procedures required
• BLS required within 6 months of hire.
• BLS required upon hire Operating Room
• BLS required upon hire

Nice To Haves

• Strong knowledge of basic medical terminology preferred
• Proven ability to interface with all customer levels (Physicians, Staff, Vendors, Patients, Family members)
• Basic keyboarding minimum 35 WPM preferred
• 70790 Heart Valve Clinic BLS – Basic Life Support (AHA)

Responsibilities

• Assists in the coordination of Patient Procedure/Surgical schedule.
• Collaborates in the management and scheduling of routine procedures in treatment area as well as add-ons and emergent procedures, facilitating communication between patients, physicians, other departments, and staff members.
• Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances.
• Provides information to Insurance Verification Specialists to obtain authorizations as necessary.
• Responsible for patient registration filing, data entry, preparation of patient charts and other clerical duties, as assigned.
• Interacts directly with patients and works in a high call volume environment.
• Participates in the continuous quality improvement processes.
• Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance.
• Maintains confidentiality.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED