Scheduling & Reservations Coordinator – Remote

Destination KnotChicago, IL
1d$50,000 - $70,000Remote

About The Position

Destination Knot is a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. We focus on clear communication, organized workflows, and delivering a consistent, high-quality client experience. The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to communicate professionally in a remote work environment. This is a coordination-focused role centered on administrative support and client communication.

Requirements

  • Strong organizational and time-management skills
  • Clear written and verbal communication abilities
  • Attention to detail and accuracy
  • Ability to work independently in a remote environment
  • Basic computer proficiency and willingness to learn new systems
  • Professional, reliable, and client-focused

Nice To Haves

  • Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required.

Responsibilities

  • Coordinate scheduling and reservation requests following established processes
  • Communicate with clients to confirm details, provide updates, and address general inquiries
  • Maintain accurate records, calendars, and reservation documentation
  • Monitor timelines and ensure confirmations, updates, and changes are completed accurately
  • Support daily operations by following internal workflows and quality standards
  • Provide professional, timely responses to client inquiries
  • Collaborate with internal teams as needed to support service delivery

Benefits

  • Remote work flexibility
  • Structured, supportive team environment
  • Clear expectations and established workflows
  • Opportunity to develop valuable coordination and client service skills
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