Scheduling/Registration Specialist - Wiregrass Ranch Hospital, Wesley Chapel, Florida

Orlando Health•Wesley Chapel, FL

10d•Onsite

About The Position

Elevating Healthcare in Wesley Chapel and West Florida, Florida Medical Clinic Orlando Health Wiregrass Ranch Hospital is poised to revolutionize healthcare in Wesley Chapel and the broader West Florida region. This five-story, state-of-the-art multi-specialty hospital spans 380,000 square feet, purpose-built to serve one of Florida’s fastest-growing communities with exceptional, outcomes-focused care. Designed for Excellence : Opening with 102 beds, expandable to 300 beds at full build-out 9 advanced operating rooms, including a hybrid OR with real-time imaging capabilities Comprehensive services in cardiology, neurology, oncology, surgery, and more From life-saving procedures to advanced diagnostics, this facility is engineered to meet the evolving needs of our community with precision and compassion. Responsibilities Essential Functions Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures. Accurately communicates prep information, arrival time and arrival location to patient. Inputs and distributes charge management process on a daily basis. Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Demonstrates in depth knowledge of ancillary departments. Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications. Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues. Takes a proactive role in problem resolution. Qualifications Job Summary The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures.

Requirements

High School Graduate or equivalent.
Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting).
One (1) year of clinical registration, scheduling or closely related experience required.

Responsibilities

Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
Accurately communicates prep information, arrival time and arrival location to patient.
Inputs and distributes charge management process on a daily basis.
Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Demonstrates in depth knowledge of ancillary departments.
Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
Takes a proactive role in problem resolution.