Scheduling Manager

thyssenkrupp Materials NA•Greer, SC

About The Position

Job Summary Directs, leads and properly aligns scheduling efforts and functions of temporary employees within a location/site to achieve optimum levels of productivity, quality and safety while meeting operational deadlines and budgets. Job Description Key Accountabilities: Works directly with operations on market analysis for geographical locations understanding request for new business analysis and help develop customer solutions & pricing templates Develops and negotiates agency and geographical regions for managing new customer demand and projects for immediate Quality Solution demands Develops KPI’s that align with business units’ strategies Responsible for coordinating, assigning, and reviewing work of temporary employees/agencies throughout multiple regions Coordinates cross-functionally to determine necessary scheduling for business initiatives. Performs complex tasks typically following established processes. Administers established policies and procedures where applicable and may have some impact on departmental budgeting, strategic planning, and procedural change. Makes daily decisions on staffing needs for geographical areas of support based on skill proficiency/customer needs Manages customer administrative reports, enters hours worked, and audits timekeeping entries for billing purposes. Manages weekly scheduling per shift/locations and security of entry Develops and maintains communication channels with all key stakeholders Delivers customer solutions on time and within budget Fosters a safe working environment that will promote customer service and motivate teams to surpass customer expectations. Other duties as assigned by the Regional Operations Manager Meets tkSCS Employee Attributes/Competencies The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Requirements

Minimum Requirements:
HS Diploma or equivalent
At least one (1) year of experience in Quality Solutions Administrative Coordinator
Initiative and strong customer service focus and effective interpersonal communication skills
Ability to communicate effectively with plant manager, sales staff, and warehouse personnel.
Ability to understand equipment and tolerances from past experience and successful past performance.
Proven leadership and team building skills
Comprehensive knowledge of the field's concepts and principles.
Basic math and reading skills.

Nice To Haves

Preferred Requirements:
Bachelor’s degree with relevant work experience

Responsibilities

Works directly with operations on market analysis for geographical locations understanding request for new business analysis and help develop customer solutions & pricing templates
Develops and negotiates agency and geographical regions for managing new customer demand and projects for immediate Quality Solution demands
Develops KPI’s that align with business units’ strategies
Responsible for coordinating, assigning, and reviewing work of temporary employees/agencies throughout multiple regions
Coordinates cross-functionally to determine necessary scheduling for business initiatives.
Performs complex tasks typically following established processes.
Administers established policies and procedures where applicable and may have some impact on departmental budgeting, strategic planning, and procedural change.
Makes daily decisions on staffing needs for geographical areas of support based on skill proficiency/customer needs
Manages customer administrative reports, enters hours worked, and audits timekeeping entries for billing purposes.
Manages weekly scheduling per shift/locations and security of entry
Develops and maintains communication channels with all key stakeholders
Delivers customer solutions on time and within budget
Fosters a safe working environment that will promote customer service and motivate teams to surpass customer expectations.
Other duties as assigned by the Regional Operations Manager
Meets tkSCS Employee Attributes/Competencies