Scheduling & Insurance Verification Specialist

BRIDGEWAY BEHAVIORAL HEALTH SERVICES•Elizabeth, NJ

7d•$48,000 - $50,000•Onsite

About The Position

Facilitates communication among the team members and people served. Serves as the initial point of contact for persons served calling or visiting the office. Successfully completes the insurance verification and accompanying documentation in the electronic health record. Make certain the initial and ongoing scheduling of all appointments takes place. As a member of the team, performs program administrative duties. Exemplifies excellent customer service throughout all functions of the position.

Requirements

High School Graduate or equivalent is required.
Excellent interpersonal and customer service skills in working with persons with disabilities and other service provider personnel.
Billing and Data collection experience required.

Nice To Haves

Associates Degree or Graduate of Administrative Assistant/Business School Program is preferred.
Bilingual Spanish preferred

Responsibilities

Facilitates communication among the team members and people served.
Serves as the initial point of contact for persons served calling or visiting the office.
Successfully completes the insurance verification and accompanying documentation in the electronic health record.
Make certain the initial and ongoing scheduling of all appointments takes place.
As a member of the team, performs program administrative duties.
Exemplifies excellent customer service throughout all functions of the position.
Ability to communicate fluently with Spanish-speaking patients, families, and staff.
Comfortable working in dynamic environments and shifting between multiple outpatient departments as needed.
Solid experience with insurance eligibility checks, authorization procedures, and understanding of various payer systems.
Proven ability to assist with day-to-day operations in outpatient settings, including support at both Union and Sussex locations.
Quick to learn and navigate various healthcare software systems, and electronic healthcare records (EHRs).
Capable of running and interpreting reports to support departmental operations and decision-making.
Able to manage multiple responsibilities, prioritize effectively, and maintain accurate documentation.
Works collaboratively with clinical and administrative staff to ensure efficient and patient-centered care.

Benefits

Medical
Dental
Vision
403b
basic life and AD&D
flexible spending accounts
EAP
Eligible for medical benefits after 30 days of employment
Flexible work schedules
clinical training series
leadership development program
10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time