Humana-posted 8 months ago
$40,000 - $52,300/Yr
Full-time • Entry Level
Onsite • Duluth, MN
Insurance Carriers and Related Activities

The Home Health Scheduler is on-site in the Duluth office and has the important duty of scheduling our clinical visits that enable patients to stay in their own comfortable surroundings while receiving industry leading care from our world class Nurses and Therapists. The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. The position is on-site Monday-Friday from 8am-5pm.

  • Manages schedules for all patients and edits schedule for agents calling in sick.
  • Updates agent unavailability in worker console.
  • Initiates infection control forms as needed.
  • Serves as backup during lunch hour and other busy times.
  • Maintains the client hospitalization log and sends electronic log to all staff.
  • Completes requested schedules for skilled nurse/injection visits.
  • Schedules discharge visit / OASIS Collection or recert visit.
  • Processes reassigned and rescheduled visits.
  • Runs all scheduling reports including Agent Summary Report.
  • Prepares weekly Agent Schedules and forwards to Branch Director for approval.
  • Assists with internal transfer of patients between branch offices.
  • Receives lab reports and assesses for normality if clinical.
  • Must possess strong organizational skills.
  • Must have at least 1 year of medical office/data entry experience.
  • Prior packet review / QI experience preferred.
  • Coding certification is preferred.
  • Must possess a valid state driver's license and automobile liability insurance.
  • Medical, dental and vision benefits.
  • 401(k) retirement savings plan.
  • Paid time off including company and personal holidays.
  • Volunteer time off.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability.
  • Life insurance.
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