SCHEDULING DEPARTMENT

VITAL IMAGING DIAGNOSTIC CENTERS LLC • Homestead, FL

102d

About The Position

As an Online Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration. Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.

Requirements

• Excellent communication skills
• Strong attention to detail
• Experience using electronic medical records and scheduling software
• Friendly and professional demeanor
• Passion for delivering exceptional patient care
• Medical Terminology required
• Experience with high volume calls
• Excellent verbal and written communication
• Excellent interpersonal and customer service skills
• Must be organized, detail-oriented, and able to multi-task

Nice To Haves

• SPANISH
• ENGLISH
• OTHER LANGUAGE (CREOLE)

Responsibilities

• Scheduling and confirming patient appointments
• Collecting patient information
• Ensuring accurate and up-to-date patient records
• Responding to patient inquiries via phone and email
• Providing exceptional customer service to ensure a positive patient experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level