Scheduling Coordinator

Triangle Family Dentistry • Cary, NC

98d • $18

About The Position

If you're friendly and compassionate and would enjoy working with an energetic, professional team, we're looking for you! We're a busy practice in Cary with outstanding staff to support you as you help care for our valued patients. You'll and your immediate and extended family receives complimentary dental care. Our dentists value each employee and invest in your continued education and provide health and life insurance. If you meet the requirements, please apply today, and join us for excellence in dentistry!

Requirements

• 1 year recent dental administrative experience required.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.
• Keen attention to detail.
• Excellent communication skills with a professional demeanor.
• Outstanding customer service skills.

Responsibilities

• Coordinate the calendar for our patients.
• Act as patient concierge, checking patients in/out.
• Confirm appointments and follow up on missed and cancelled appointments to reschedule patients.
• Collect payments and ensure patient retention.
• Maintain and update schedules.
• Verify the availability of the practice and patients for appointments.
• Send out reminders of verified appointments.
• Reschedule or cancel appointments in a timely manner.
• Answer scheduling inquiries.
• Document scheduling processes and keep records.
• Gather patient information (reason for visit, insurance information, etc.).
• Explain dental procedures, treatment times, and payment options.
• Perform other administrative tasks when required.

Benefits

• Health, vision and dental benefits.
• Employee assistance program.
• Wellness program.
• Continued education.
• Gym reimbursement.
• 401(k) and 401(k) matching.
• Uniforms provided.
• Life insurance.
• Holiday pay.
• Office production bonus.
• Paid time off and additional paid time off.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1-10 employees