Scheduling Coordinator

Comfort Keepers #581•St Cloud, MN

7h•Onsite

About The Position

The Scheduling Coordinator is responsible for accurately scheduling and filling call-offs of qualified caregivers/CNAs based on all new and current clients. Benefits: Monday - Friday 8am-4:30pm 40 hour work week. 10 paid holidays off plus 128 hours of PTO/year. Weekly paychecks. Medical Insurance, Vision, Dental, and Life. This location is in-person based out of our St. Cloud office. Lunches on-site.

Responsibilities

Match caregivers to clients based on personality, skill, client's scheduling needs, and caregivers' availability.
Assist Client Case Managers as needed.
Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
Assist with hiring and training.
Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns).
Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
Communicate staffing needs with the team.
Answer incoming calls in a friendly, professional, and knowledgeable manner.
Build plans and shifts to match insurance codes.
Monitor electronic clocking in/out and late alerts.
Track attendance and illness log.
Demonstrate professional and effective communication
Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.