Scheduling Coordinator
About The Position
American Waterworks, a regional leader in the basement waterproofing and foundation industry, is seeking a Scheduling Coordinator to join their growing team. This role requires an organizational rock star who can serve as an ambassador to customers while providing excellent internal customer service to the production crews responsible for installations. The company aims to redefine the construction industry by offering a remarkable customer experience and fostering long-term relationships. American Waterworks also prioritizes its employees, ensuring they feel valued and experience success. The ideal candidate will pride themselves on exceptional customer service and seek a team where their contributions are recognized.
Requirements
- Demonstrable experience in logistics, administration, and/or customer service
- Exceptional telephone and interpersonal skills
- Ability to see the big picture while having a high attention to every detail
- Proficiency in Microsoft Office computer applications required, plus ability to navigate software programs
Responsibilities
- Be the “glue” that keeps all the logistical aspects of our construction jobs running well
- Review and coordinate all paperwork needed for our production installations
- Stay in close communication with our customers as needed for each project, including scheduling their installations, checking on quality issues, and ensuring that they are constantly in the know
- Keep client records and files updated so they are always ready when we need them
- Ensure our construction projects are complete and error-free
- Provide tactical support to the production department and managers
Benefits
- A solid pay and benefits package
- The best tools and training to get the job done the right way
- A team you can be proud of
- Opportunities for professional growth
- A trusting, respectful, and fun culture
- Company paid vision, dental, short-term disability and life insurance
- Health insurance and 50% employer paid premium
- 401(k) with company match
- 7 paid holidays
- Accrued vacation time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
