Scheduling Coordinator - Home Care Agency (English/Spanish Speaking required)
About The Position
A&B Homecare Solutions , a Modivcare Personal Care Service, is looking for a Bilingual Care Coordinator Associate . You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently. Pay: $20.00-$23.00/Hourly based on experience Schedule: M-F 8:00AM-5:00PM (Rotating on call required) Office Address: 1000 Lafayette Blvd Bridgeport, CT 06604 Benefits and Perks… Medical, Dental & Vision Insurance 401(k) with a 6% match Paid Time Off 10 Paid Holidays Employee Assistance Program Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!) Voluntary Term Life and AD&D Insurance Legal Services Insurance Short-Term and Long-Term Disability Accident, Critical Illness & Hospital Indemnity Insurance You will... Assign field staff schedules and confirm assignments with employees and patients. Speak with patients or patient families regarding schedules, call-offs, cancellations, and appointments. Document client data and visits in the scheduling system Be the backup to the Intake department for receiving and coordinating home care service requests. Participate in office's on-call rotations to provide after-hours support. Understand that communication is vital within the office as well as to everyone involved in our clients' care. We are excited to speak to someone with the following… High school diploma or equivalent. 1+ years of customer service experience required. 1+ years of home healthcare experience preferred. Experience using HHAeXchange preferred. Bilingual in English & Spanish required. Our Mission: To provide access to the care that matters for those who need it most. Our Values: Caring: We care about what we do and who we do it for. Collaborative: We value the perspective and experience of all. Dedicated: We are committed to making a real world impact. Purposeful: We know our work has meaning. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace
Requirements
- High school diploma or equivalent.
- 1+ years of customer service experience required.
- Bilingual in English & Spanish required.
Nice To Haves
- 1+ years of home healthcare experience preferred.
- Experience using HHAeXchange preferred.
Responsibilities
- Assign field staff schedules and confirm assignments with employees and patients.
- Speak with patients or patient families regarding schedules, call-offs, cancellations, and appointments.
- Document client data and visits in the scheduling system
- Be the backup to the Intake department for receiving and coordinating home care service requests.
- Participate in office's on-call rotations to provide after-hours support.
- Understand that communication is vital within the office as well as to everyone involved in our clients' care.
Benefits
- Medical, Dental & Vision Insurance
- 401(k) with a 6% match
- Paid Time Off
- 10 Paid Holidays
- Employee Assistance Program
- Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
- Voluntary Term Life and AD&D Insurance
- Legal Services Insurance
- Short-Term and Long-Term Disability
- Accident, Critical Illness & Hospital Indemnity Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
