Scheduling Coordinator (Hybrid)-Bilingual

Shelbyville • Shelbyville, KY

3d • Hybrid

About The Position

VisionFirst is accepting applications for a Scheduling Coordinator to join our growing team. This position is very customer service driven, and gives you the opportunity to work directly with our patients over the phone or online to assist them with their scheduling needs. Job duties include but are not limited to: Scheduling appointments for multiple locations as well as online appointment requests. Evaluating doctor’s schedules to ensure smart scheduling. Preparing/mailing recall notices to patients. Electronically sending new patient paperwork. Obtaining insurance authorizations. Making reminder phone calls to patients. Performing various administrative tasks and projects as needed.

Requirements

• Prior experience in a scheduling or a call center environment preferred but not required
• Excellent customer service skills
• Advanced computer skills, experience with an EHR system is helpful
• Highly organized and detail-oriented
• Strong communication skills
• Ability to multi-task in a fast-paced work environment
• Must be able to manage your time while meeting goals and assigned metrics

Nice To Haves

• Prior experience in a scheduling or a call center environment
• experience with an EHR system

Responsibilities

• Scheduling appointments for multiple locations
• Online appointment requests
• Evaluating doctor’s schedules to ensure smart scheduling
• Preparing/mailing recall notices to patients
• Electronically sending new patient paperwork
• Obtaining insurance authorizations
• Making reminder phone calls to patients
• Performing various administrative tasks and projects as needed

Benefits

• Generous paid time off including up to 3 weeks of PTO in the first year, 6 paid holidays, and 1 floating holiday per year
• Employee Stock Ownership Program (ESOP) and 401k
• Medical Insurance, including up to a $500 employer contribution to your HSA
• Dental Insurance
• Company-paid life insurance, with supplemental insurance available
• Long-term and short-term disability insurance
• Free eye exam and glasses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees