Scheduling Coordinator

Broad Reach Healthcare•North Chatham, MA

23h•Onsite

About The Position

The Scheduling Coordinator is responsible for organizing and maintaining daily staffing schedules for the nursing department, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs). This role ensures appropriate staffing levels are met at all times in compliance with state and federal regulations, while supporting high-quality resident care and operational efficiency.

Requirements

Proficiency in scheduling software and Microsoft Office (Excel, Outlook)
High school diploma or equivalent required
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public
Strong organizational and time management skills
Must possess the ability to make independent decisions when circumstances warrant such action
Ability to work in a fast-paced environment and respond to urgent staffing needs
Excellent communication and interpersonal skills
Strong computer skills
Attention to detail
Problem-solving and decision-making
Ability to multitask and prioritize effectively
Confidentiality and professionalism

Nice To Haves

Previous scheduling experience in a healthcare or long-term care setting strongly preferred
Knowledge of staffing regulations in skilled nursing or healthcare environments preferred

Responsibilities

Develop, manage, and adjust daily and weekly staff schedules for nursing personnel
Ensure adequate staffing coverage for all shifts, including weekends and holidays
Monitor staffing levels to maintain compliance with state and federal regulations
Coordinate call-outs, shift changes, and last-minute staffing needs
Complete all paperwork for PTO, over time, and call-outs, and track overtime - working to minimize unnecessary labor costs
Ensure proper staff-to-resident ratios are consistently maintained
Communicate staffing updates promptly with nursing leadership and staff
Work closely with HR/Payroll for accurate timekeeping records
Answer phone calls and check emails daily
Support onboarding and orienting new hires
Observe staff for compliance to uniform policy. Refer non-compliant staff to nursing supervisor