Scheduling Coordinator - Santa Barbara

BrightStar Care of Santa Barbara and W. Ventura Counties•Santa Barbara, CA

4d•$27•Onsite

About The Position

Scheduling Coordinator -Santa Barbara BrightStar Care of Santa Barbara County and West Ventura County is growing and we are excited to add a new Scheduling Coordinator to our Santa Barbara team. If you have high volume, scheduling experience, preferably in the health care field, we'd love to speak with you.

Requirements

Flexibility and good time management skills a MUST
Minimum of one (1) year of documented related experience required
Ability to work from home; good internet and phone signal
Must be detailed orientated and have the ability to work with little supervision
Excellent organization, planning, and project management skills
Creative thinking skills required
Licensed driver with automobile that is insured in accordance with the organization’s requirements
Self-directing with the ability to work with little direct supervision
Demonstrate effective oral and written communication skills
Ability to express spoken and/or written ideas in English
Treats clients, staff and the public with courtesy, respect and presents a positive public image
Works as a team member
Ensures confidentiality and security of the client’s medical information
Knowledge of HIPPA and healthcare office regulations

Nice To Haves

Knowledge of caregiving tasks and scope of practice, a plus

Responsibilities

Assist with scheduling, using all technology tools to ensure proper business processes; with oversight by the Lead Scheduler and Customer Care Manager.
Know and schedule the field staff with the right clients.
Communicate with and scheduling staff to meet client care needs and minimize non-billed overtime.
Communicate with clients in a timely manner any schedule changes.
Document interactions through TigerConnect and ABS.
Assists with answering the phones, transferring calls, and taking detailed messages.
Greet visitors as they arrive.
Share the responsibility of the field staff on-call phone with the scheduling team.
Send out On-Call Report next day and document any issues in ABS.
Document and inform Customer Care Manager & Branch Manager of any personnel issues
Monitor and communicate with field staff through email, Connecteam, phone calls, and texts (in emergency)

Benefits

SPTO - available after 90-days, up to 40 hours available in 12-month period
PTO benefits available after 1-year, increases each year
Eligibility for bonus plan - after 90-days
Insurance benefits: Health - basic MEC plan, vision, dental - employer paid for employee, after 90-days
Life ($25k covered by employer) more availability, short/long term disability - additional coverage available, after 90-days
Referral bonuses: Employee/Clients
Rewards and recognition program - earn points and redeem for gift cards, and more
On-call pay
Eligible for 401(k) employer match plan after 1-year
Option to purchase short or long-term disability insurance
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid sick time
Paid time off
Referral program
Vision insurance