Scheduling Coordinator - Cancer Center

Tower Health • West Reading, PA

2d • Onsite

About The Position

Responsible for arranging procedure scheduling and pre-admission testing and scheduling patient in appropriate department, verifying all demographic information, confirming date, time and location of appt for the patient and entering intra procedural data into computer.
At the front desk, responsible for patient registration, scheduling, customer service and clerical support.
Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
Monday - Friday 9:00am - 5:30pm (Saturday 6:45am - 11:15am & Sunday 7:45am - 9:00am) Weekend schedule requirement, Saturday every 8 weeks. Saturday and Sunday every 15 weeks.

Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
• BLS Certification
• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Listening Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Organizational Skills
• Problem Solving Skills

Responsibilities

• Arranging procedure scheduling and pre-admission testing
• Scheduling patients in appropriate department
• Verifying demographic information
• Confirming appointment details for patients
• Entering intra procedural data into computer
• Patient registration
• Customer service
• Clerical support
• Accepting, recording and verifying insurance information
• Processing preauthorization requests
• Collecting copays and account balance payments
• Scanning documents into EMR
• Administrative tasks

Benefits

• Generous time off
• Tuition assistance
• Comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program
• Retirement Savings Program
• Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees