Scheduling Coordinator (Jenkintown, PA)

Ennoble Care • Jenkintown, PA

4h • Onsite

About The Position

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. They provide a continuum of care for those with chronic conditions and limited mobility, offering programs such as remote patient monitoring, behavioral health management, and chronic care management. Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join their team in the Jenkintown, PA office. This full-time, in-person role involves managing and coordinating schedules efficiently to support the growing operations in the House Calls department, playing a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Requirements

• High School Diploma / GED required
• Attention to detail
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums of communication with staff and patients
• Strong written skills
• Capable of managing high volumes of phone calls

Nice To Haves

• Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred

Responsibilities

• Scheduling patient appointments in adherence to Provider availability/area
• Prioritize urgent appointment task and schedule them accordingly
• Assures that all messages are completed and distributed appropriately
• Reschedules patient appointments as needed
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills
• Reaches out to referring sources for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling
• Maintains provider daily appointment quota
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity
• Paid Time Off
• Paid Office Holidays
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees