Scheduling Coordinator

American Waterworks • Rochester, MN

3h • Onsite

About The Position

American Waterworks, a regional leader in the basement waterproofing and foundation industry, is seeking a Scheduling Coordinator to join their growing team. This role is for an organizational rock star who will serve as an ambassador to customers and provide excellent internal customer service to the production crews installing jobs. The company's purpose is to redefine the construction industry by providing customers with a remarkable experience and building long-term relationships. American Waterworks also aims to redefine the experience for its employees, ensuring they feel valued and experience success. The ideal candidate will pride themselves on providing exceptional customer service and seek a team where their contributions are valued.

Requirements

• Demonstrable experience in logistics, administration, and/or customer service
• Exceptional telephone and interpersonal skills
• Ability to see the big picture while having a high attention to every detail
• Proficiency in Microsoft Office computer applications required, plus ability to navigate software programs

Responsibilities

• Be the “glue” that keeps all the logistical aspects of our construction jobs running well
• Review and coordinate all paperwork needed for our production installations
• Stay in close communication with our customers as needed for each project, including scheduling their installations, checking on quality issues, and ensuring that they are constantly in the know
• Keep client records and files updated so they are always ready when we need them
• Ensure our construction projects are complete and error-free
• Provide tactical support to the production department and managers

Benefits

• A solid pay and benefits package
• The best tools and training to get the job done the right way
• A team you can be proud of
• Opportunities for professional growth
• A trusting, respectful, and fun culture
• Company paid vision, dental, short-term disability and life insurance
• Health insurance and 50% employer paid premium
• 401(k) with company match
• 7 paid holidays
• Accrued vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees