Scheduling Coordinator for Home Care

Jewish Social Service Agency • Rockville, MD

18h • Remote

About The Position

JSSA is looking for a part-time weekend on call Scheduling Coordinator to support our Homecare department with scheduling Certified Nursing Assistants and/or Certified Medical Technicians to care for clients in the Montgomery County area. The schedule for this position is every other Friday from 5pm through Sunday at 8:30am.

Requirements

• High school diploma
• 2 years’ experience as a scheduling coordinator in Homecare or Home Health field.
• Ability to manage routine office files, logbooks, and field staff schedules.
• Computer literate with a high degree of proficiency in office automation programs.
• Must possess positive, enthusiastic attitude, good people skills, and professional appearance.
• Ability to work independently without constant supervision.

Responsibilities

• Updates schedules in the system.
• Prepares client information materials for caregivers, including schedule, address, client preferences, etc.
• Notifies nurses of change in client status, care updates for caregivers, any and all injuries to clients (even outside care hours).
• Handles new business referrals including entering relevant data, scheduling assessment, creating billing policy, etc.
• Assists in coordinating services provided to clients, including scheduled hours, Uber services, agency services (social work, hospice, care management, medication management).
• Controls and monitors schedule changes in a timely fashion.
• Maintain updates in external databases as needed.
• Quality control checks clock-in/out for caregivers to include time and location.
• Ensure caregiver tasks are completed in a timely fashion.
• Works with on-call company to handle all staffing needs outside of office hours.
• Will use agency cell phone for On Call.
• Assists in relaying messages to field staff, office staff, JSSA staff, and community liaisons.
• Performs other duties as assigned by the Supervisor or Executive Director.
• Maintains current client roster with necessary and accurate information.
• Projects a concerned, professional attitude toward departmental personnel and external customers.
• Works to develop a positive rapport with all staff members and community resources affiliated with home health care services.

Benefits

• $150 Flat Rate for on-call coverage Friday through Monday and $25.00 an hour for any engaged/worked hours.
• 403(b) retirement savings plan with match
• Remote work schedule.
• Many opportunities for personal and professional development and much more...

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED