Scheduling Coordinator - Bilingual Preferred

Beacon ABA Services•Milford, MA

4d•$18 - $22

About The Position

JOIN OUR TEAM- WE'RE GROWING! Join the Beacon Team and play an integral part in enhancing the lives of children with autism and developmental and behavioral challenges on a daily basis! Beacon ABA Services, Inc. is a private group practice of behavior analysts and behavioral therapists organized to provide intensive behavioral services to individuals with developmental disabilities. The practice specializes in providing evidence-based treatment interventions to children with Autism Spectrum Disorder (ASD). Beacon ABA Services is seeking an Administrative Scheduling Coordinator, preferably bilingual, who will be responsible for managing and responding to incoming phone calls, emails, and electronic inquiries through the referral and scheduling phone lines, completing new client registration, obtaining relevant billing and demographic information, answering client questions, and providing assistance to families and staff regarding scheduling concerns. This Scheduling Coordinator, in conjunction with other members of the Operations Team, will also be responsible for processing, logging, and tracking all incoming Beacon ABA client referrals and maintaining the client waitlist. They will work with clinical staff to schedule all appointments for Beacon ABA clients as well as maintain staff and clients daily schedules through rescheduling of cancellations. Compensation: Starting $18–$22 per hour, commensurate with education and experience.

Requirements

High School Diploma is required
Two (2) years of experience in an office or medical practice setting is required
Strong communication (verbal and written) and computer skills

Nice To Haves

Strong interpersonal skills
The ability to work with and communicate professionally across multidisciplinary teams verbally, via email, and text.
Solution-oriented problem-solving skills
The ability to take initiative and present solutions when identifying challenges.
At minimum a working knowledge of Microsoft Excel
Bilingual preferred

Responsibilities

Managing and responding to incoming phone calls, emails, and electronic inquiries through the referral and scheduling phone lines
Completing new client registration
Obtaining relevant billing and demographic information
Answering client questions
Providing assistance to families and staff regarding scheduling concerns
Processing, logging, and tracking all incoming Beacon ABA client referrals
Maintaining the client waitlist
Work with clinical staff to schedule all appointments for Beacon ABA clients
Maintain staff and clients daily schedules through rescheduling of cancellations