Scheduling Coordinator In Home Care Ellicott, City, MD

Right at Home•Ellicott City, MD

2d•Onsite

About The Position

Join Right at Home as a Full Time Administrative Support and Scheduling Coordinator in Ellicott City, MD, where your organizational skills and attention to detail will shine in a dynamic home care environment. This onsite role puts you at the heart of our operations, supporting both our compassionate care team and office functions. You'll manage scheduling challenges, assist with administrative tasks, and ensure our clients receive the best care possible. Collaborate closely with dedicated professionals who share your passion for customer-focused service and high performance. If you're ready to make a real impact while working in a fun, energetic atmosphere, this role is for you! You'll receive excellent benefits, including Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Step into a rewarding career with Right at Home, where your expertise will be appreciated and your contributions meaningful. Your Day as a Scheduling Coordinator As a Admin Assistant and Scheduling Coordinator at Right at Home, you will: Coordinate multiple caregiver schedules, client appointments, and shifts efficiently Communicate clearly and compassionately with caregivers, clients, and families Manage last-minute changes, call-outs, and scheduling conflicts with professionalism Maintain accurate records and ensure compliance across all client and caregiver documentation Perform essential administrative duties, including answering phones, scanning documents, filing, and organizing office materials Use scheduling software and other office technology effectively Support clients and caregivers with a customer-service mindset, emphasizing reliability and professionalism This is a fast-paced, multi-tasking role where attention to detail, problem-solving, and a calm, flexible approach are essential. Your contributions directly impact client safety and satisfaction, as well as the smooth operation of our office.

Requirements

Be highly organized and able to manage multiple tasks simultaneously
Communicate clearly, professionally, and compassionately with caregivers, clients, and team members
Be flexible and solution-oriented, handling last-minute changes and unexpected challenges
Demonstrate attention to detail in scheduling, documentation, and administrative tasks
Be tech-savvy with scheduling software, office tools, and basic reporting
Have a customer-service mindset, ensuring reliability and fostering teamwork

Responsibilities

Coordinate multiple caregiver schedules, client appointments, and shifts efficiently
Communicate clearly and compassionately with caregivers, clients, and families
Manage last-minute changes, call-outs, and scheduling conflicts with professionalism
Maintain accurate records and ensure compliance across all client and caregiver documentation
Perform essential administrative duties, including answering phones, scanning documents, filing, and organizing office materials
Use scheduling software and other office technology effectively
Support clients and caregivers with a customer-service mindset, emphasizing reliability and professionalism