Scheduling Coordinator

BrightStar Care of Santa Barbara/Santa Ynez-posted 12 months ago
$52,000 - $52,000/Yr
Full-time • Entry Level
Santa Barbara, CA
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The Scheduling Coordinator at BrightStar Care of Santa Barbara/Santa Ynez plays a crucial role in ensuring the effective assignment of caregivers to clients, promoting quality and continuity of care. This full-time position involves managing schedules, handling after-hours and weekend on-call duties, and supporting the office team in various administrative tasks.

  • Assist with scheduling using technology tools to ensure proper business processes under the oversight of the Customer Care Manager and Branch Manager.
  • Schedule field staff with the appropriate clients to meet care needs.
  • Monitor and respond to on-call communications during after-hours and weekends.
  • Communicate with the scheduling team to minimize non-billed overtime and meet client care needs.
  • Perform scheduling administrative duties, including answering phones and transferring calls.
  • Send out On-Call Reports and document any issues in the ABS system.
  • Inform the Customer Care Manager and Branch Manager of any personnel issues via email.
  • Be available to fill a shift in the field if necessary.
  • Scheduling experience in a healthcare or home care setting.
  • Strong communication skills to coordinate with caregivers and clients.
  • Ability to use technology tools for scheduling and documentation.
  • Experience in home health care administration.
  • Familiarity with ABS documentation system.
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
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