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We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Previous oral surgery experience is a plus but not required. The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility, and prepare patient charts. This position provides concierge-level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. The coordinator will greet patients and visitors immediately upon arrival with a friendly demeanor, ensuring a welcoming environment. They will answer the phone promptly with a smile and schedule appointments to optimize patient satisfaction, provider time, and the most effective use of exam and treatment rooms. Additionally, the Scheduling Coordinator will prepare a daily schedule for each provider, manage patient flow to reduce wait times, assist patients as necessary, and maintain the reception area in a neat and orderly condition. It is essential to maintain a professional relationship with referring offices and uphold the confidentiality of all information in accordance with HIPAA. Other related duties may be assigned as needed.
