Scheduling Coordinator - Radiology

University of Arkansas•Little Rock, AR

12h

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks ( available for benefits eligible positions only ): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected] .

Requirements

High school graduate or GED
Plus (7) seven years of training and/or experience in business office administration, customer service, or related work, of which three years’ experience is in patient registration, scheduling, or billing in a healthcare environment OR Bachelor's degree plus three years’ experience in patient registration, scheduling, or billing in a healthcare environment.
Must have excellent organizational and interpersonal skills to successfully interact with individuals of diverse backgrounds.
Well-developed decision-making skills required.
Must maintain confidentiality and HIPAA compliance.
Highly motivated and self-directed individual to establish plans of action.
Highly proficient in computer and keyboard skills.

Nice To Haves

Bachelor’s degree
CHAA certification

Responsibilities

Schedules, reschedules, and coordinates appointments using hospital software by performing visit notifications to patients, pre-registration of patients as needed, and inputs and/or updates accurate patient information.
Process walk-ins, create new patient charts, access systems for orders, work patient portal, and maintains tracker board for multiple departments.
Schedules surgeries and/or tests.
Issues school/work excuses, sends out no-show letters, and takes patient photos for Centricity.
Responsible for blocking schedules in PHS as appropriate.
Conducts insurance verification and benefit explanation by running eligibility on patients, and performs ABN completion.
Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals.
Enters benefit and authorization information into PCT.
Obtains OON waiver and coordinates completion of OON waivers.
Maintain initial plan of care (signatures, etc.), and is responsible for inputting daily and monthly statistics and communicating any medical record issues.
Responsible for various maintenance reports, i.e., bogies, work denials, open encounters, laser arc reports, cancelled clinic reports, etc.
Collects and posts payments and issues receipts.
Responsible for reconciliation/management change fund.
Responsible for reconciliation of daily deposit & batch POS dollars, and must complete the deposit agreement.
Counsels patients on any and all related financial information, i.e., hospital discounts and reviewing Medicaid screening.
Monitors patient balances using the matrix payment method.
Responsible for pre-counseling patients regarding the payment expectations for the service.
Completes UB value codes, inputs daily charges, and reconciles charges. (Charge Entry may not be applicable in all areas; some areas utilize e-billing).
Attends required training and/or in-services.
Attends staff meetings and participates in the orientation and/or training of new staff.
Participates in annual educational needs assessment.
Maintains required job skill competencies and completes skill assessment annually.
Completes and maintains documentation of continuing education hours annually.
May perform other duties as assigned.