Scheduling Coordinator-PN
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About The Position
The Scheduling Coordinator-PN at Lex Ortho & Sports Medicine plays a crucial role in managing the appointment scheduling system applications. This position is responsible for ensuring that all provider schedules are accurately loaded and maintained in a timely manner. The coordinator will work closely with the office manager, medical office supervisor, business office staff, clinical staff, and all providers to enhance the workflow of the entire department. The role involves greeting patients and visitors, answering telephone inquiries, and performing a variety of routine duties related to scheduling. In addition to advanced scheduling functions, the coordinator will oversee the appointment scheduling team operations and coordinate their activities. This includes loading new appointment schedules, making changes to existing schedules, and coordinating provider schedules. The role may also require performing order-entry tasks with second sign-off by the provider, as needed or assigned by the Manager. The Scheduling Coordinator-PN is expected to demonstrate professionalism, provide outstanding customer service, and handle stressful situations constructively. The position requires a high school diploma or equivalent and a minimum of two years of relevant work experience. The coordinator must have prior experience utilizing medical terminology and CRT in a physician practice setting, as well as proficiency in Microsoft Office applications. A six-month training or probationary period is required to demonstrate proficiency in the role.
