Scheduling Coordinator II
About The Position
Under the direction of the supervisor/manager, provides basic Scheduling Coordinator functions related to centralized scheduling activities (i.e., scheduling, reception, maintaining patient records). Also provides advanced clerical support (ie reporting), coordinating global staffing needs in the ongoing scheduling cycle. This position works proactively and collaboratively with the applicable patient care units and/or departments to reduce last minute staffing deficits in an effort to minimize the utilization of premium labor. This position demonstrates proficient communication, organizational and work management skills in a highly confidential and sensitive nature.
Requirements
- Associate's Degree in Business (Required)
- Equivalent experience accepted in lieu of degree
- 1 - 2 years’ experience Clerical (Required)
- Proficient PC skills
- Microsoft Office Suite & Excel
- Strong analytical, organizational, interpersonal, and customer service skills required
- Word processing
- Spreadsheet
- Database development
Responsibilities
- Allocates supplemental staffing resources, matching skills and expertise to unit needs, updates need and communicates allocation of staff to managers.
- Coordinates efforts with supervisor/manager, local agency and nursing managers as applies to reduce vacant shifts proactively in advance of 24 hours prior to the start of the shift.
- Turns the staffing over to the Daily Staffing Coordinators, communicating effectively any existing issues.
- Distributes and receives agency staff evaluations on a regular basis.
- Reviews significant issues with managers of supplemental staffing.
- Communicates issues to agency for follow-up.
- Maintains agency staff records that are following regulators and accrediting bodies' requirements.
- Identifies and reports significant issues with schedules being balanced and meeting minimum requirements.
- Creates and maintains schedules for related staff to include RNs.
- Proactively identifies and coordinates global staffing needs for acute care services.
- Develops and maintains processes for communicating initial and updated needs.
- Responsible and accountable for traveler intake process.
- Coordinates the scheduling of appropriate training and distributes and receives back orientation materials.
- Interacts with nurse managers, ANM's, and agency representatives throughout the intake process through the duration of the contract.
- Participates in annual agency/traveler contract reviews.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
