Scheduling Coordinator (Full Time / Days)

Overlake Medical Center & Clinics • Bellevue, WA

92d • $27 - $41

About The Position

Welcome to a medical center where you're the center of attention. The Scheduling Coordinator acts as a liaison between Care Management, Business Office, patients, physician’s offices and insurance carriers. Responsible for patient visit scheduling, acquiring patient/exam information, scheduling exams, coordinating staff/room/equipment, insurance verification, referral management, authorization management, and pre-certification on all scheduled patient accounts. Provides exemplary customer service in facilitating all aspects of patient scheduling activities. Collects appropriate monies, notifies patients/physicians office staff of hospital billing policies and services. Cross-trained to offer coverage for front desk reception and registration per department need.

Requirements

• High school diploma or equivalent required
• Minimum of two years experience in a clinical or hospital scheduling environment preferred
• Advanced knowledge of medical terminology preferred
• Basic Microsoft software (Excel, Word) applications and utilization required
• Specific experience with Epic systems preferred
• Excellent organizational skills necessary
• Ability to effectively read, write and speak the English language required
• Strong analytical and problem solving skills necessary
• Exceptional interpersonal skills; able to deal effectively with diverse personalities
• Knowledge of hospital computer systems required
• Knowledge of terminal digit filing systems required

Responsibilities

• Patient visit scheduling
• Acquiring patient/exam information
• Scheduling exams
• Coordinating staff/room/equipment
• Insurance verification
• Referral management
• Authorization management
• Pre-certification on all scheduled patient accounts
• Providing exemplary customer service
• Collecting appropriate monies
• Notifying patients/physicians office staff of hospital billing policies and services
• Cross-training to offer coverage for front desk reception and registration

Benefits

• Medical insurance premiums as low as $0 per month
• Many Overlake services covered at 100%
• Tuition reimbursement up to $10,000 per year
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting
• Pre-tax and Roth after tax retirement savings plans
• An expanded Employee Assistance Program
• A caregiver support program to help with everything from childcare to eldercare
• Free parking and Orca transit passes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees