Scheduling Coordinator- Clinical Therapies East CTH

Nationwide Children's Hospital • Columbus, OH

29d

About The Position

Overview: Job Description Summary: Manages the entire patient scheduling process of their section and maintains patient reminder activity in conjunction with the scheduling. Job Description: Essential Functions: Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority. Adjusts schedules and distributes updated schedules to necessary parties. Maintains accurate records and statistics. Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information. Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments. Generates reports on scheduling activities and presents them to relevant parties as needed. The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We’re 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children’s Hospital. A Place to Be Proud.

Requirements

• High School graduate or equivalent, required.
• Two years of medical secretary experience, required.
• Excellent customer service skills to interact with the public internal and external.
• OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs, Standing
• FREQUENTLY: Color vision, Flexing/extending of neck, Reaching above shoulder, Walking
• CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting
• Talking on telephone Constantly (67-100%)

Responsibilities

• Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority.
• Adjusts schedules and distributes updated schedules to necessary parties.
• Maintains accurate records and statistics.
• Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information.
• Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments.
• Generates reports on scheduling activities and presents them to relevant parties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees