Scheduling Coordinator and Medical Assistant- Breast Surgical Center

TriHealth

70d

About The Position

We are a dedicated breast surgical practice seeking a reliable and compassionate Scheduling Coordinator / Medical Assistant to join our team full-time. This dual-role position is ideal for someone who thrives in clinical environment and values patient-centered care. No weekends, on call or holidays. This position is responsible for providing clerical and medical support functions including, rooming, chart preparation, scheduling, reception of patients, ordering exams, answering the telephone, filing and maintaining medical records. This position demonstrates a working knowledge of the Epic scheduling system. Assists providers and nurses when needed. Coordinates daily activities for timely completion of tasks and maintains office supply inventory.

Requirements

• High School Diploma or GED Degree (Required)
• Up to 1 year experience exposure to professional environment (Required)
• Knowledge of Microsoft Office suite

Nice To Haves

• Registered or certified medical assistant preferred.
• Previous Healthcare experience preferred.

Responsibilities

• Encourage/Support Continuous Learning/Improvement: Alerting of issues; Recommending changes
• Follows regulatory compliance/departmental process LMRP
• Productivity: number procedures scheduled, percent of time on phone and available.
• Quality - Accuracy of scheduling Facility/procedure Demographic information
• Team work and flexibility. Is flexible to meet department needs. Picks up extra time, works over when needed. Mentors new employees.
• Telephonic Customer Skills - Follows scripting -Quality and Service- Problem solve customer needs Anticipates customer needs Complies with phone monitoring skill sheet.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees