Scheduling Clerk - 1st shift

Neovia - • Plainfield, NJ

12d

About The Position

Creates customer driven workload for the Whirlpool warehouse team. Coordinates with Customer and Neovia leadership team to ensure work is released on schedule. Manages spreadsheets to ensure accurate reporting. Handles full life cycle of workload waves.

Requirements

• High School Diploma
• 3+ years Warehouse or Distribution Center experience
• AS400 and SAP experience
• Customer service experience
• Work requires some muscular exertion and/or physical strain such as standing for long periods of time, recurring bending, lifting, or lowering of items weighing up to 25 pounds.

Responsibilities

• Communicates daily with the Client and Vendors regarding workload priorities
• Pulls data from querying multiple sources
• Delivers timely responses to customer requests
• Monitors and maintains available work to ensure Operations can meet KPIs and SLA
• Proactively coordinates and communicates any workload needs that deviate from plan
• Escalates, where appropriate, any issues/areas needing attention to support Operations
• Continually monitors workload waves progress throughout the shifts
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees