Scheduling Clerk

Sarah Bush Lincoln • Mattoon, IL

45d • $18 - $28

About The Position

Scheduling Clerks are responsible and accountable for the scheduling of procedures, pre-registration of patients and checking medical necessity of procedures as required. Acts as a liaison between patients and Health Center staff and works to resolve problems. Provides support to the patient services area.

Requirements

• High School (Required)

Responsibilities

• Acts as a productive/professional member of the central scheduling/patient services team.
• Any other duties and responsibilities as assigned by management.
• Contacts no show to reschedule appointments.
• Creates authorization referrals as required when scheduling patient appointments.
• Demonstrates appropriate customer service behaviors by a positive attitude and a willingness to facilitate scheduling team function.
• Maintains a safe and neat work environment.
• Obtain physician's written orders and ensures orders match scheduled procedures.
• Obtains current patient demographics and insurance benefits for the Health Sysye
• Pre-registers patients at the time of scheduling and checks medical necessity of procedure as required.
• Provides support to patient services and assists with registration with transporting patients as required.
• Remains current on new construction, new physicians, and events within the Health System.
• Remains current on new procedures performed by ancillary departments including the preparatory instructions and scheduling restrictions.
• Serves as a customer service representative and acts as a liaison among patient, family, staff, and medical staff. Initiates problem resolution as needed.
• Works closely with the ancillary departments and radiologists to ensure proper scheduling of procedures.

Benefits

• Career development is available through continuing education and on-site training
• Employees reap the benefit of our work culture which is steeped in professional and personal development programs.
• We have developed a solid benefit package to help retain our employees, while providing them opportunities to grow their careers.
• We support on-site classroom learning programs and internet courses, and we have a generous tuition reimbursement program-- all designed to help staff achieve their goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees