Mad City Roofing-posted about 1 year ago
$37,440 - $41,600/Yr
Full-time • Entry Level
Madison, WI
Specialty Trade Contractors

Mad City Windows and Baths is seeking a Scheduling Confirmer/Coordinator to join their team in Madison, WI. This role is essential for confirming customer information and ensuring accuracy for installation or service dates. The company prides itself on a professional and friendly workplace culture that promotes employee growth and success.

  • Confirm customer information, ensuring accuracy of name and information needed for the install or service date
  • Complete all project documentation
  • Track and manage service requests, customer requests and/or service visits
  • Other duties as assigned by manager
  • 1+ years of customer service experience
  • Team player
  • Strong verbal communication skills
  • Excellent attention to detail
  • Proficient in Microsoft Office
  • Ability to follow scripts
  • Ability to multi-task and prioritize to meet deadlines
  • 401(k)
  • Paid time off
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