Scheduling Assistant

360 Behavioral Health•Orange, CA

6h•$18 - $26

About The Position

Looking to take your administrative skills to the next level? As a Scheduling Assistant at 360 Behavioral Health, you’ll gain hands-on experience supporting office operations, managing staff schedules, and coordinating client services. Work closely with our clinical and administrative teams to maximize service delivery, maintain compliance, and help the office run smoothly. This role is perfect for administrators eager to grow their experience and expand their professional skill set. At 360 Behavioral Health, this role is more than just scheduling—it’s an opportunity to grow your administrative expertise, support clinical operations, and make a meaningful impact on the lives of clients and staff. If you’re ready to gain hands-on experience and expand your career, we want to meet you!

Requirements

High school diploma or GED required
Minimum 6 months of administrative experience (scheduling experience preferred)
Strong organizational, multitasking, and communication skills
Customer-service oriented with excellent phone and interpersonal skills
Proficient in Microsoft Office (Word, Excel, Outlook)
Ability to work in a high-paced, performance-based environment

Responsibilities

Maintain service utilization above 90% for assigned office
Monitor client service hours and manage permanent schedules
Track staff and client cancellations and coordinate make-up or rescheduled sessions
Maintain staffing logs and support recruitment efforts
Assist with onboarding and training of new hires
Triage staff and client concerns and provide timely resolution
Conduct candidate interviews and support scheduling-related administrative tasks
Ensure compliance with policies, HIPAA, and regulatory requirements