D202 - Scheduling - Scheduling and Eligibility Clerk
About The Position
Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and development disabilities. River Edge offers outpatient services at our Emery Highway-Macon, Monroe County and Baldwin County locations. Outpatient services include behavioral health, nursing, and psychiatric assessment, stabilization and medication maintenance services as well as crisis intervention services as well as awareness, education and recovery groups. Company Overview: At River Edge Behavioral Health in Macon, GA, employees are expected to develop meaningful relationships with patients, establishing trust and making a difference in the lives of clients and their families. We believe in supporting our team as well as our clients with our comprehensive benefits package and a supportive work culture, including health, dental, and vision benefits, paid vacation, retirement plans, and more. Program Overview: River Edge is actively seeking a Full-Time Scheduler to join our Centralized Scheduling team. In this key role, you will manage client scheduling, verify insurance and financial records, and ensure timely coordination of services. Your work will help ensure clients receive seamless and efficient access to care.
Requirements
- High School Diploma or GED required.
- Minimum of one (1) year of relevant scheduling or administrative experience required.
- Must be at least 21 years of age.
Responsibilities
- Answer incoming phone calls in a professional and positive manner; direct calls or schedule appointments as needed.
- Schedule all doctor appointments, outpatient visits, group sessions, and community support services within the client’s appropriate service area.
- Ensure clients are scheduled directly with approved third-party insurance payers.
- Verify client records for accuracy, including authorization, connections, treatment plans, intake assessments, and annual updates.
- Confirm that clients have a current financial application, completed registration, and an up-to-date ANSA or CANS assessment on file.
Benefits
- Flexible spending accounts
- Short and long-term disability coverage
- 11 Paid holidays
- Voluntary Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
