Scheduler

New York City, NY-posted 4 months ago
Full-time • Entry Level
Remote • New York City, NY
5,001-10,000 employees
Justice, Public Order, and Safety Activities
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The Early Intervention Program (EIP) is a comprehensive interagency program that supports infants and children with developmental delays in their efforts to realize their full potential. It reduces the likelihood of delays among at-risk children, assists and empowers families to meet their child's and their own needs, and entitles children, regardless of race, ethnicity or income to services through the program. EIP is legally mandated under Title II-A, 2552, of Article 25 of the NYS PHL to ensure that eligible children receive therapeutic services as soon as possible. The process of getting children to services includes processing referrals to the EIP, scheduling evaluations and Individualized Family Service Plan (IFSP) meetings, and authorizing services.

  • Schedule Individualized Family Service Plan (IFSP) meetings, within the NY State mandated timeline, using Microsoft Outlook.
  • Manage daily calendaring and scheduling activities for Early Intervention Official Designees and perform administrative tasks for assigned cases in a web-based application.
  • Review submitted multidisciplinary evaluations for children to ensure completeness and accurate eligibility scores.
  • Assist with preparing Prior Written Notices to Parents and performing case closures and assist with outreach to evaluation agencies to encourage timely submission of MDEs to the Regional Office for at risk families.
  • Be responsive to all internal and external stakeholders by communicating effectively and utilizing excellent customer service skills via telephone, email, or in person.
  • Provide Clerical Support in the Regional Office.
  • A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
  • An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.
  • A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.
  • Education and/or experience equivalent to the above, with all candidates required to possess one year of administrative or supervisory experience.
  • Proficiency with Excel and Microsoft Outlook.
  • Strong computer skills.
  • Strong organizational skills.
  • Ability to organize and prioritize a range of tasks.
  • Highly detail-oriented.
  • Ability to manage deadlines and changing priorities.
  • Strong written and verbal skills.
  • Experience in a customer service environment.
  • Experience working in a team environment.
  • Premium-free health insurance plan that saves employees over $10K annually.
  • Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
  • Public sector defined benefit pension plan with steady monthly payments in retirement.
  • Tax-deferred savings program.
  • Robust Worksite Wellness Program that offers resources and opportunities to keep you healthy.
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