Scheduler - Markfraft

Artisan Design Group, LLC•Knightdale, NC

just now

About The Position

The Scheduler is responsible for managing schedules provided by builders and ensuring that our schedules accurately reflect those of our customers. This role involves coordinating with customers and coworkers to ensure that installations are dispatched on the correct dates. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Collaborates closely with the Branch Manager to ensure capacity is not exceeded. • Tracks and monitors all installation schedules to ensure appropriate resource allocation. • Oversees customer portals to ensure customer expectations are met. • Coordinates with the Purchasing department to ensure timely delivery of materials prior to installation; communicates any delays to customers promptly. • Monitors and classifies shortages accurately, developing processes to prevent them. • Learns and utilizes company operating software, including RFMS and FMS. • Maintains effective communication with customers, subcontractors, and employees. • Fully understands and interprets installation guidelines. • Demonstrates exceptional communication skills, facilitating interaction with multiple departments and customers. • Manages and participates in all warehouse operations as needed, including inventory management and deliveries. • Continuously reviews company processes to identify new efficiencies and develop proactive strategies. • Ensures adherence to safety policies and procedures to promote a safe working environment. • Evaluates operational performance and individual performance, identifying areas for improvement.

Requirements

Demonstrates a calm and collected approach to problem-solving.
Promotes and fosters a team-oriented environment.
Reliable and effective multitasker with a positive attitude and professional communication skills.
Capable of performing at a high level in a fast-paced, dynamic environment.
Maintains impeccable attendance and a strong work ethic.
Proficient in reading, comprehending, writing, and speaking clearly.
Skilled in using Microsoft Office products, including Outlook, Teams, Excel, and Word.

Nice To Haves

Preferably possesses five years of experience in the construction industry and production home building environment.

Responsibilities

Collaborates closely with the Branch Manager to ensure capacity is not exceeded.
Tracks and monitors all installation schedules to ensure appropriate resource allocation.
Oversees customer portals to ensure customer expectations are met.
Coordinates with the Purchasing department to ensure timely delivery of materials prior to installation; communicates any delays to customers promptly.
Monitors and classifies shortages accurately, developing processes to prevent them.
Learns and utilizes company operating software, including RFMS and FMS.
Maintains effective communication with customers, subcontractors, and employees.
Fully understands and interprets installation guidelines.
Demonstrates exceptional communication skills, facilitating interaction with multiple departments and customers.
Manages and participates in all warehouse operations as needed, including inventory management and deliveries.
Continuously reviews company processes to identify new efficiencies and develop proactive strategies.
Ensures adherence to safety policies and procedures to promote a safe working environment.
Evaluates operational performance and individual performance, identifying areas for improvement.