Scheduler - Homecare

All Ways Caring HomeCare•Rocky Mount, NC

66d•$15 - $16•Onsite

About The Position

Who we are looking for: The Scheduler is responsible for coordinating quality care and customer service to our valued clients. The Scheduler will coordinate the assignment of appropriate staff to clients, schedule client services, identify problem situations, and assist in problem solving to strive for optimum outcomes. This is an on-site position in Rocky Mount, NC. The ideal person will have experience in high volume appointment scheduling and the ability to provide excellent customer service A compassionate professional who will coordinate the care for our clients who require assistance with their daily activities in the comfort of their home Individuals who thrive in a fast-paced environment and meet demands with urgency A people-person, who is friendly, detail oriented, organized, and a problem solver What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Responsibilities include, but not limited to, the following: Coordinates scheduling, identifies problem situations, and implements proactive solutions Ensures proper documentation of records-keeping along with adherence to agreed plan of care Provide support for key branch operation functions (answering phones, payroll entry, employee assistance) Conducts periodic home visits and safety checks as assigned to ensure adherence to federal and state laws and regulations Other duties as assigned Schedulers play a key role in coordinating assignments for our Caregivers to suit the needs of each client in the comfort of their home. You, too, can be a #DifferenceMaker! About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities

Requirements

High School Diploma
Experience with community service, client service, or scheduling
Accountable, reliable, and ability to work independently with good judgement
Effective verbal and written communication

Responsibilities

Coordinates scheduling, identifies problem situations, and implements proactive solutions
Ensures proper documentation of records-keeping along with adherence to agreed plan of care
Provide support for key branch operation functions (answering phones, payroll entry, employee assistance)
Conducts periodic home visits and safety checks as assigned to ensure adherence to federal and state laws and regulations
Other duties as assigned