Scheduler

MV Transportation • South San Francisco, CA

1d • $33

About The Position

Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Scheduler , who is a valued member of the team and is responsible for optimizing service requests so that trips are routed in a way that maximizes on-time performance and meets customer expectations. This position must be proficient in the Trapeze software and its best use practices. He/she creates initial routes in Trapeze and then makes manual adjustments for improved performance.

Requirements

• Minimum of one (1) year experience using Trapeze in a scheduling environment.
• Excellent knowledge of the surrounding area.
• Ability to work independently.
• Ability to multi-task and prioritize work assignments.
• Basic computer skills and ability operate Microsoft Office programming.
• Ability to communicate effectively and working coordination with other departments is critical.
• High School diploma or equivalent.
• Must have excellent customer services skills.

Responsibilities

• Research and analyze scheduled trip requests using the Trapeze Scheduling software.
• Match trip requests to a route that will ensure timely pick-up from origin or arrival to destination.
• Analyze batched trip to ensure they are optimized to on the assigned route.
• Research and correct schedule violations breach of on-board violations, incorrect vehicle capacities, and trips that requested outside of the defined service area.
• Ensure that at the end of the scheduling process, OTP goals are reached, and route schedules are adequate to allow for timely performance.
• Perform various dispatching duties as assigned.
• Perform various payroll duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees