Scheduler - Des Moines Medical Center - Full Time

Trinity Health

2d

About The Position

Join the MercyOne Family! We are looking to hire a Scheduler! Position Purpose: The Scheduler is responsible for coordinating and scheduling inpatient and outpatient procedures, tests, and surgeries across multiple facilities. This role ensures efficient use of provider schedules, communicates with patients and physicians, and adheres to departmental and insurance requirements. The Scheduler also handles preauthorization, manages clinic schedules to enhance patient experience and productivity, and triages incoming calls appropriately.

Requirements

• Must be comfortable operating in a collaborative, shared leadership environment.
• High school diploma or equivalent required.
• 2 years of experience in a medical or healthcare setting is required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

Responsibilities

• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
• Coordinates surgery and procedural schedules with physicians, hospitals, and departments.
• Ensures room availability; required equipment, and medication are arranged prior to procedures.
• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.
• Adapts to various changes and updates various scheduling systems promptly.

Benefits

• Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
• Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
• By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees