Scheduler - MetroKraft Interiors

Artisan Design Group, LLC•Nashville, TN

12h•Onsite

About The Position

JOB SUMMARY Oversee and execute daily operations related to installer scheduling and new home installations, ensuring accuracy and delivery of superior service through effective and professional communication. Monitor subcontractor labor for accuracy and ensure timely and precise closeout of work orders for submission to accounting.

Requirements

Minimum of 2 years’ office experience preferred but not required
High School Diploma
Time management, professional & effective communication, problem solving, adaptability to change, teamwork, follows directions, organizational skills
Computer knowledge, ability to learn companies’ internal operating systems, basic math, Microsoft Office 365, professional communication with the customer, complete daily assigned task

Responsibilities

Monitor, schedule, and assign installers in companies operation system:
Schedule new home installations and all repair work
Schedule changes made by customers
Assign subcontractors to installs
Assign field techs and repair techs to repairs
Monitor customers’ websites for scheduling changes and updates
Printing installer job packets, & PO’s
Contact the customer weekly to schedule future estimated jobs
Confirmation of the install date with customers
Daily communication with subcontractors
Assist AM with loadouts of subcontractors
Monitor work orders turned in daily and job is completed in field operating system
Monitor subcontractor invoices for payment and submit to accounting
Process labor variances and returned jobs
Processing installer labor PO’s and installer sales
Assist the Scheduling Manager with department needs
Aiding the warehouse with receiving material lines as needed
Effective and accurate communication for your department
Promote professional relationships with internal and external customers
Promote excellent communication and teamwork
Superior Service as a standard
Solutions for problems in assigned areas and departments
Assist in training new hires
Exceptions for department solutions to eliminate
Creating ways to make MetroKraft a unique place to work
Cost savings & profitability ideas
Attending seminars to enhance the departments
Assist with department meetings
Any other duties necessary to make MetroKraft successful
All scheduling reports
Installation reports for subcontractors