Scheduler for In Home Care Company

HomeWell Care Services MI251 • Auburn Hills, MI

2d

About The Position

You will be responsible for scheduling caregivers for shifts with clients based on the client's desired schedule and the caregivers' availability.

Requirements

• High school graduate.
• Two years of related experience; knowledge of HR, scheduling and/or health care preferred.
• Must possess excellent written and verbal communication skills, telephone etiquette, and be able to interact effectively with persons from diverse backgrounds with a strong customer service orientation.
• Must possess organizational skills and follow-through and be comfortable utilizing various technologies and computer programs.
• Able to exercise initiative, problem solve and apply sound judgment.
• Able to work under pressure and manage multiple demands simultaneously.
• Must present a positive and professional business image.
• Must pass a criminal background check.

Responsibilities

• Schedule shifts with caregivers whose skill and availability matches the service needs of the client.
• Communicate new assignments and/or scheduling changes to caregivers and clients.
• Maintain accurate schedules for clients in the agency’s CRM system.
• Rarely, fill in for caregivers when a shift cannot be filled by regular caregiver staff.
• Ensure caregivers feel properly appreciated, supported and recognized.
• Ensure clients feel supported and their needs are being met by scheduled caregivers.
• Continually recruit caregivers to maintain pool of eligible and available caregivers.
• Process applications/employment inquiries.
• Conduct pre-screens and in-persons interviews with potential candidates; provide hiring recommendations to Owner.
• Validate provided references.
• Schedule qualified candidates for orientation.

Benefits

• Weekly Pay
• Training & development
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED