Scheduler

RadNet • Clovis, CA

356d

About The Position

RadNet is Leading Radiology Forward with decades of expertise in Artificial Intelligence and Advanced Technology, focusing on providing the very best in patient care. As a Medical Scheduler, you will join a dedicated team of professionals committed to delivering quality, value, and access in healthcare. Your role will involve aligning all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes.

Requirements

• Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education).
• Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
• Ability to foster teamwork, inter-personal awareness, and initiative.
• Medical terminology knowledge.

Responsibilities

• Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
• Place calls to referring physicians for patients expressing difficulty with scheduling.
• Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation, and comment entry.
• Update account information at the point of scheduling.
• Utilize RIS filter screens to answer questions associated with insurance, procedures, and preps.
• Pre-register, scan documents, input clinical data as needed for appointment and requests films as needed.
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on-site medications in accordance with Company policies, procedures, and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees