Scheduler

Syracuse University • Syracuse, NY

69d

About The Position

This position is part of a team of schedulers that serve as the main contact for all service requests for the entire campus.

Requirements

• Two-year degree or experience in managing maintenance needs.
• Proficient with Microsoft Office, must be able to learn and retain information quickly.

Nice To Haves

• Willingness to be part of a team.
• Must be able to learn and retain information quickly.

Responsibilities

• Process and record incoming routine or emergency maintenance communications and billed service request which include phone calls, emails, and online requests.
• Track, prioritize, delegate and schedule a high volume of maintenance requests on a daily basis.
• Utilize radio, telephone, scheduling system and email to dispatch personnel to required work sites using independent discretion.
• Manage implementation, feedback and closing of maintenance and custodial work orders for shops.
• Interact with outside vendors in regard to providing campus information.
• Other duties as assigned.

What This Job Offers

• Industry: Educational Services
• Education Level: Associate degree