Scheduler - San Marcos Specialty ENT Audiology

CHRISTUS Health • San Marcos, TX

243d

About The Position

Centralized Scheduling Representatives prepare paperwork for the medical chart and billing folder. They determine the financial status and obtain requirements for self-pay patients. The role involves obtaining and appropriately routing orders received from various physicians, patients, and Document Delivery. Adherence to a high standard of customer service is essential. Schedulers will perform all other duties as assigned to promote efficient and effective operations. They are responsible for entering all demographic information from patients, physician offices, posting sheets, Document Delivery, etc. when scheduling procedures. Schedulers act as the dispositioners for Document Delivery, monitoring the documents that are faxed into Document Delivery and required to disposition them in the appropriate queues for scheduling. They are also required to email all late addons or changes to the schedule to all appropriate parties.

Requirements

• High school diploma or equivalent preferred.
• Associate degree preferred with emphasis in health/business related field.
• One year experience in hospital registration or a comparable position preferred.
• Excellent communication and organizational skills.
• Demonstrate excellent customer service skills.
• Ability to follow detailed instructions and perform repetitious tasks.
• Typing speed of 45 wpm required.
• Computer/basic keyboard skills, telephone skills, and general knowledge of office machines required.
• Proficient in office automation applications such as Microsoft Office preferred.
• Skilled in interpreting and analyzing data.
• Ability to read, comprehend, and retain information.
• Proficient in performing mathematical calculations.
• Knowledge of basic medical terminology preferred.

Nice To Haves

• Healthstream (HLC) modules completed by assigned date.
• Complete Associate Self-evaluation and give to Supervisor by assigned date.
• Maintain licensure or certification without lapse, if required for the position.
• Maintain BCLS/ACLS certification, if required for the position.

Responsibilities

• Prepare paperwork for the medical chart and billing folder.
• Determine financial status and obtain requirements for self-pay patients.
• Obtain and route orders from physicians, patients, and Document Delivery.
• Adhere to high standards of customer service.
• Enter demographic information from various sources when scheduling procedures.
• Monitor documents faxed into Document Delivery and disposition them appropriately.
• Email late addons or changes to the schedule to appropriate parties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED