Scheduler/Registration Clerk

ARKANSAS SURGICAL HOSPITAL • North Little Rock, AR

4d • Onsite

About The Position

The Scheduler/Admissions Clerk is a hybrid position that supports both scheduling and admissions functions within the facility. This role is responsible for ensuring accurate entry of patient scheduling information and assisting with patient registration activities to support efficient clinical operations. The position requires strong attention to detail, organizational skills, and the ability to manage confidential patient information in accordance with HIPAA regulations. This is a full-time position working Monday through Friday, 8:30 AM to 5:00 PM.

Requirements

• High School diploma or G.E.D. preferred.
• Basic computer proficiency, including the ability to perform data entry and navigate multiple software systems.
• Strong attention to detail and commitment to maintaining accurate records.
• Excellent organizational and time-management skills.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Strong communication and customer service skills.

Nice To Haves

• Previous healthcare, scheduling, medical office, admissions, or customer service experience.
• Familiarity with electronic health record (EHR) systems or scheduling software.
• Knowledge of HIPAA and medical privacy regulations.

Responsibilities

• Receives physician schedules and patient face sheets via fax and enters patient demographic and scheduling information into the facility’s electronic systems, including the Electronic Health Record (EHR), Medhost, and scheduling software, Picis.
• Data must be entered accurately and in a timely manner to ensure patients are properly scheduled for services.
• Assist with patient registration activities including verifying and updating demographic and insurance information when registering patients.
• Collect applicable copayments, deductibles, coinsurance balances, and outstanding balances when appropriate.
• Answers incoming telephone calls related to scheduling and admissions.
• Schedules patients in Picis, confirms appointment details, and obtains necessary patient information to complete scheduling.
• Answers admissions-related calls, provides basic information to patients, and directs calls to the appropriate department as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED