Scheduler - Rare Opportunity Administrator & Client Liaison - Self-Motivated, Organized

Good Faith Caregiving • Louisville, KY

382d • $60,000 - $80,000 • Remote

About The Position

The Scheduler position is a remote, full-time role focused on managing the complex schedules of private caregivers and families in need of their services. The role requires outstanding customer service skills, extraordinary attention to detail, and the ability to navigate scheduling applications and Microsoft Excel effectively. The Scheduler will be responsible for fielding calls and texts, making important decisions, and finding creative solutions to match caregivers with families, often in crisis. This position offers opportunities for growth, including working with new clients, recruiting caregivers, and assisting with marketing and business development.

Requirements

• Strong customer service skills and a service-oriented mindset.
• Extraordinary attention to detail and the ability to manage multiple priorities.
• Proficiency in Microsoft Excel and scheduling applications.
• Experience in the senior care community is a plus.
• Self-motivated, efficient, and compassionate with a strong work ethic.

Nice To Haves

• Experience managing a schedule involving multiple people.
• Curiosity and a willingness to learn and be coached.
• A mission-driven attitude and a desire to make a meaningful impact.

Responsibilities

• Manage the scheduling of private caregivers and families needing assistance.
• Field calls and texts from caregivers and families, providing outstanding customer service.
• Make important decisions and find creative solutions to match caregivers with families in need.
• Maintain detailed records and manage dynamically-changing priorities.
• Assist with recruiting caregivers and working with new clients as the team grows.
• Support marketing and business development efforts as needed.

Benefits

• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed