About The Position

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Requirements

  • Demonstrated knowledge of Medical terminology.
  • Three (3) years previous medical related clerical experience, or an associate's degree, or one and a half (1 1/2) years previous medical related clerical experience which must include at least six months' experience as a medical scheduler.
  • Demonstrated organizational and communication/customer service skills.
  • Demonstrated knowledge and skill in utilization of computer applications.
  • Demonstrated problem-solving skills.

Nice To Haves

  • Previous experience in hospital/medical office scheduling environment.
  • Demonstrated knowledge and skill in the use of a computerized scheduling system.
  • Associate Degree.
  • Prior experience in insurance precertification.
  • Experience interfacing with physician offices, other organization departments, and third party payers.
  • Demonstrated ability to effectively communicate with individuals in all levels of responsibility.
  • Ability to work independently.
  • Ability to type 40 words per minute.

Responsibilities

  • Cross-trained to understand scheduling protocols for GFS, TFS, MM, and OP BX Surgical suites.
  • Determines staff availability and schedules surgical and pre-assessment appointments.
  • Schedules surgical procedures and equipment for multiple surgical facilities.
  • Notifies materials management or appropriate staff member when scheduling procedures requiring special equipment or implants.
  • Resolves all scheduling conflicts and works directly with other ancillary departments.
  • Telephones surgeons' offices daily to confirm surgical appointments.
  • Maintains log of operative records, laser usage, Lithotripsy patients and implant log.
  • Responsible for the intraoperative billing process of surgical patients.
  • Performs daily audits on patient charging to ensure accuracy and completeness of all records.
  • Acts as a Surgical coordinator to interface with various departments.
  • Answers 85-100 calls per day in Radiology, utilizing appropriate customer service.
  • Precertifies 40-50 patients per day utilizing various methods for preauthorization.
  • Coordinates and schedules Van locations for community events.
  • Manages and tracks grant funding activities associated with the Breast Care Program.
  • Schedules new patient office visits and follow-up appointments for Radiation Oncology.
  • Completes monthly staff schedules for all staff and all shifts.
  • Provides centralized scheduling support across the system in Rehabilitation Services.
  • Schedules patients for various Cardiology procedures.
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