Scheduler Imaging

Southwoods Health • Boardman, OH

1d • Onsite

About The Position

Southwoods Health is seeking a detail-oriented Imaging Scheduler to join our team in Boardman. This critical role serves as the primary link between referring physician offices and our imaging services. At Southwoods, it’s not just about the treatment, but how you’re treated—and that experience begins with a seamless scheduling process. The Imaging Scheduler is responsible for the professional coordination of radiology exams. You will provide courteous, accurate, and timely service to patients and medical offices, ensuring all clinical and financial prerequisites are met prior to the date of service.

Requirements

• Coursework or training in business office activities, computer skills, and medical terminology.
• Strong typing skills and proficiency with Electronic Medical Records (EMR) systems (Meditech experience is a plus).
• Exceptional communication, problem-solving abilities, and a commitment to patient-centered care.

Nice To Haves

• Prior experience as a medical receptionist or in healthcare scheduling is highly preferred.
• Meditech experience is a plus

Responsibilities

• Coordinate and book radiology exams for referring physician offices and contact patients directly to schedule requested procedures.
• Review provider orders to ensure they match the scheduled procedure and confirm that all patient preps, blood work, and screenings are completed.
• Accurately enter and update patient demographics and insurance information in the Meditech EMR system.
• Verify insurance eligibility and ensure all necessary authorizations and previous films are obtained before the patient's exam.
• Manage high-volume incoming calls, routing them efficiently and taking detailed messages to ensure no patient need goes unmet.
• Maintain strict adherence to organizational policies and regulatory agency standards (e.g., HIPAA, TJC).
• Maintain a professional demeanor and uphold strong ethical principles while providing exceptional customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed