Scheduler I - Yankee Rd Dermatology - Full Time - Days

The Christ Hospital Health Network • Liberty Township, OH

5d

About The Position

Responsible for coordinating front-office operations in support of multiple
providers to ensure an efficient and positive patient experience. Serves as a
key point of contact for patients both in person and by phone, while maintaining
accuracy, confidentiality, and strong communication with the clinical team.

Responsibilities

• Perform patient check-in and check-out for multiple providers
• Answer incoming calls and assist with patient inquiries
• Schedule appointments in alignment with provider preferences and clinical guidelines
• Verify insurance coverage and confirm authorization and/or referral requirements prior to scheduling
• Ensure providers are credentialed with the patient’s insurance plan before appointments are booked
• Manage work queues and complete full, accurate patient registration to prevent errors at check-in
• Prepare and review patient charts in advance of appointments
• Scan and upload referrals, test results, medical records, and faxed documents in a timely manner
• Maintain and actively manage patient waiting lists
• Collaborate closely with back-office staff regarding patient flow and wait times to proactively communicate updates to patients
• Handle assignments of a confidential nature with sound judgment and discretion at all times

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees