Scheduler I

SSM Health

2d • Remote

About The Position

It's more than a career, it's a calling. WI-REMOTE Worker Type: Regular Job Highlights: Scheduling & Logistics: The position is remote. Candidates are preferred to reside in Wisconsin or Northern Illinois for onsite orientation and training purposes. Standard work hours are Monday through Friday, 8:30 AM to 5:00 PM. Skills & Matching Criteria: Experience with EPIC is preferred. Proficiency in Microsoft Teams, Word, Excel, and PowerPoint is preferred. Strong communication skills are required. Experience in a high-volume call center is preferred. Job Summary: Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.

Requirements

• High School diploma/GED or 10 years of work experience
• No experience required
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication.
• Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Nice To Haves

• Experience with EPIC is preferred.
• Proficiency in Microsoft Teams, Word, Excel, and PowerPoint is preferred.
• Strong communication skills are required.
• Experience in a high-volume call center is preferred.

Responsibilities

• Coordinates scheduling and referrals to other healthcare providers and services.
• Obtains approval for schedule changes or cancellations as appropriate.
• Assists with maintenance and updating of provider contact information.
• Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED