Scheduler Home Health

PruittHealth • Rome, GA

236d

About The Position

Home is where the heart is! That's why PruittHealth @ Home is committed to caring for our patients and residents, as well as providing our employees with a rewarding career as a member of our PruittHealth family. The Scheduler ensures that upon referral and acceptance of a patient to the Agency, all treatments, services, etc. are scheduled in a timely manner. The Scheduler tracks and responds to any visit alterations that may occur. This position works closely with Care Management and other peers as needed for an accurate accounting of visits ordered and provided. The Scheduler schedules visits in a way that ensures productivity requirements are met.

Requirements

• High school diploma or equivalent.
• None; on the job training can be provided.

Nice To Haves

• Three years total of medical office experience.
• One year of scheduling.
• One year of Home Health Agency Operations experience.
• Experience with HomeCare HomeBase (HCHB).
• In lieu of relevant work experience, applicable college coursework or vocational/technical training may be substituted.

Responsibilities

• Provide accurate, timely, and well communicated schedules for all patients upon referral through admission and discharge from the agency.
• Participate in agency back office daily operations as assigned by the BOM.
• Demonstrate flexibility and use of critical thinking skills in addressing frequent changes throughout the day requiring schedule adjustments.
• Ensure that field scheduling assignments follow agency standard operating procedures.
• Update the daily Home Health RADAR staffing availability report.
• Computer skills a must.
• Maintain a pleasant and professional manner while multi-tasking and problem solving in an environment with frequently changing priorities and short deadlines.
• Interact effectively with field clinicians, sales/marketing personnel, central intake, initial and ongoing authorization staff, nurses, patients and other internal and external customers to meet patient scheduling needs.
• Be flexible and willing to work beyond normal working hours on weekends and holidays as necessary to meet organizational needs.
• Knowledge of confidentiality and PHI best practices, sharing information on a 'need to know' basis only.
• Effectively perform HCHB workflow tasks in a timely manner related to all scheduling processes.
• Create, maintain and update patient schedules according to authorizations and patient needs.
• Resolve any unverified or missing visits as needed to ensure billing is processed in a timely manner.
• Participate as directed in agency survey for accreditation or licensure and any subsequent required reports.

Benefits

• Top-of-the-market pay structures with unlimited income potential.
• Progressive benefit plan.
• Mileage reimbursement.
• Opportunity for career growth.
• Additional pay incentives.
• Flexible schedules.
• Great team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED